Okanagan Property Management
What you need to know about Okanagan property management and real estate investing.
Learn why rental property owners throughout the South Okanagan trust SOPM to manage their investments. This video provides an overview of our property management approach, local expertise, tenant placement process, and commitment to protecting your rental property.
Have a question?
Interested in learning more about our property management services? Whether you’re considering professional management for the first time or looking for a new property management partner, our team is happy to answer your questions.
- Professional Tenant Placement
- Full-Service Property Management
- Rental Property Consulting
- Local Okanagan Expertise
Multi-Family & Building Management
At SOPM, we specialize in full-service management for multi-family buildings throughout the Okanagan. From tenant placement and lease management to maintenance coordination and detailed financial reporting, we handle it all so you don’t have to. Our hands-on approach is tailored to the unique needs of multi-unit properties, helping you protect your investment and maximize returns with confidence.
Long-Term Rental Property Management
Our full management long-term service takes care of every aspect of managing your rental investment. We provide a full market evaluation, market your property, screen tenants, complete a tenancy agreement, procure a conditional move-in inspection with photos, collect rent, conduct inspections, issue appropriate rental increases, handle tenant disputes and provide electronic payments and paperless reporting to you every month.
SOPM will professionally manage and maximize your South Okanagan rental investment.
Snowbird Property Management
We have wonderful snowbird tenants that return to us year after year for our quality and affordable short-term rentals.
Our snowbird rental property owners love the flexibility our winter management services provide. Owners can leave their properties fully furnished and trust in knowing their property is not vacant while we handle the rest.
Landlords will provide SOPM with an inventory of the property which we check at tenant move-in and move-out inspection.
SOPM is not currently accepting winter-term rental clients.
Exclusive SOPM Owner Benefits
Security Deposit Guarantee
Your tenant’s security deposit is safeguarded through strict trust-account compliance and detailed documentation. SOPM completes comprehensive, photo-rich move-in and move-out inspections to clearly establish property condition and support lawful deductions when required. With strong experience in RTA legislation and dispute resolution, we provide the evidence and advocacy needed to protect your investment.
No Maintenance Markup Guarantee
We never add fees or markups to contractor or vendor invoices—ever. While many management companies charge an additional 10% on maintenance, SOPM passes through the exact vendor cost with full transparency. This ensures you receive honest pricing, unbiased recommendations, and meaningful savings on every repair and service
Management Fee Guarantee
We believe management fees should be earned — not automatic. If your property is vacant or rent isn’t collected, you don’t pay a management fee. You’re never charged for an empty unit or for revenue you didn’t receive. This performance-based approach ensures our success is directly tied to yours, motivating us to protect your income, support resident retention, and maintain strong monthly cash flow.
Real Estate Investors: Get a Free Rental Analysis
Landlord Education
WHY OWNERS PARTNER WITH US AS THEIR OKANAGAN RENTAL PROPERTY MANAGER
Our Results Speak for Themselves
99% of Rent Collected
Percentage of rent collected each month.
Thanks to strict tenant screening, automated rent collection through Worldline, and diligent oversight by our management and accounting teams, SOPM consistently maintains on-time payments and minimal arrears.
82% Retention Rate
Percentage of tenants who renew their leases annually.
High renewal rates reduce vacancy and turnover costs for our owners. Our proactive maintenance and tenant care programs keep great residents long-term.
Over 8,000 Applications Processed
Experience that matters.
With thousands of tenant applications reviewed, our team knows exactly what to look for — ensuring only qualified residents are approved through SingleKey’s verified screening system.
Property Owner FAQs
Why choose SOPM?
SOPM has been successfully managing rental properties across the Okanagan for over 15 years. Our proven systems, experienced team, and technology-driven processes ensure efficient management and consistent results. As a locally owned and operated brokerage, we bring valuable community insight, strong vendor relationships, and deep market knowledge — all working together to maximize your rental investment and protect your property’s long-term value.
How do you determine my property's rental amount?
With thousands of properties managed across the Okanagan, SOPM brings unparalleled market experience to accurately determine the best rental value for your property. Our team analyzes every detail — including bedrooms, bathrooms, square footage, amenities, parking, and overall presentation — to ensure your property is priced competitively, attracts qualified tenants, and delivers maximum return on your investment.
How do you market my rental property?
The SOPM website receives hundreds of local visitors every day, with many prospective tenants returning regularly to check new listings.
In addition to our strong online presence, our dedicated marketing team promotes properties across multiple platforms — including Facebook Marketplace, local Facebook groups, and Google — to ensure maximum exposure and minimal vacancy time for your rental.
How long will it take to fill my vacancy?
SOPM prides itself on maintaining virtually zero vacancy during property turnovers. Our efficient systems and strong tenant pipeline often allow a move-out inspection at month-end followed by a new tenant moving in the very next day. This minimizes downtime and ensures your rental income continues without interruption.
How much a deposit can we ask for at the start of tenancy?
As per the Residential Tenancy Act of British Columbia, a landlord can ask for one half month’s rent for security deposit and one half month’s rent for a pet deposit.
Do I have to allow pets in my rental property?
You are not required to allow pets in your rental property. However, guide and service dogs are not considered pets and must be permitted.
That said, pet-friendly homes often attract more interest and a larger pool of qualified applicants, which can reduce vacancy time and increase tenant retention.
SOPM enforces detailed Pet Agreements and collects a ½-month pet deposit for all approved pets to protect your property.
How do you screen tenants?
Tenants respond to our online advertisements by completing a rental inquiry form on our website. A phone interview may be conducted to pre-screen applicants before scheduling an in-person property viewing.
After viewing the property, applicants are invited to complete a rental application, which includes a credit check and reference verification. SOPM requires a minimum credit score of 600 to qualify, ensuring only responsible and reliable tenants are approved.
What tenancy agreement does SOPM use?
We use a very detailed and comprehensive tenancy agreement by LandlordBC. We feel the standard government tenancy agreement does not adequately protect landlords’ interests.
Tenants are also made to sign a Lease Acknowledgement Form, BCFSA Disclosure for Residential Tenancies form and Emergency and Maintenance Instructions.
Are periodic inspections completed on the property?
Bi-annual walk-through inspections are mandatory with owners’ permission. SOPM walks through the property and completes an inspection report with your tenant.
The walk-through inspection report asks the tenant a series of questions regarding preventative maintenance, tenant’s insurance, changes in occupants and pets. This report is then emailed to you, along with a photo of the front door.
How do you evict tenants?
In the event rent cannot be paid, SOPM will issue a 10-Day Notice to End Tenancy for Non-Payment of Rent in accordance with the Residential Tenancy Act. Once served, the tenant has five days to pay in full to cancel the notice or must vacate the property within ten days.
Our team has extensive experience managing the eviction process and works with trusted legal advisors to ensure each step is handled properly, efficiently, and in full compliance with provincial legislation.
What if an after-hours emergency occurs at my property?
Our staff are available for after-hours emergency calls through SOPM’s 24-hour answering service. When an emergency arises, we promptly dispatch the appropriate vendor — such as a plumber, restoration company, or electrician — to address the issue and protect the property from further damage.
What if damages are found at the move-out inspection?
SOPM conducts a comprehensive move-out inspection to assess the condition of the property at the end of tenancy. Because our move-in inspections are highly detailed and photo-documented, we can accurately compare the property’s condition from move-in to move-out.
Regular periodic walk-trhough inspections throughout the tenancy also help us identify and address maintenance issues early, minimizing potential damage and ensuring a smoother move-out process.
What Our Customers Think
SOPM Investor Information Guide
At SOPM we believe professional management starts with transparency and trust. Our Informational Letter provides a complete overview of our services, fee structure, and management process — from tenant placement and inspections to maintenance coordination and financial reporting.
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