IDENTITY

Why Us

  • Return on Investment
  • Proactive Management
  • Complete Tenant Screening
  • Timely Payments
  • Residential Tenancy Act Knowledge
  • Personalized Service
  • Comprehensive Team
  • Award Winning

Property Evaluation

SOPM will evaluate your property to ensure it can receive the maximum monthly rent amount. We will also advise you of any necessary renovations that will maximize your return on investment.

Marketing

Your property is listed on many digital platforms. Our social media following is extensive on both Facebook and Instagram. The rental property advertisement will be posted on those mediums and also other online platforms such as Kijiji and Craigslist.

Our website: southokanaganrentals.com, sees hundreds of site visitors everyday. Tenants, local and beyond, check to see what available rental properties have been updated on the website, daily.

Conditional Move-In Inspection

SOPM’s move-in inspection process includes a detailed conditional inspection report, photos and a video of the property at tenant move-in. We also provide an in depth explanation of important clauses in the tenancy agreement and review our emergency procedures. The tenant(s) are also advised of the location of the water shut-off and electricial panel.

Tenant Selection

Potential tenants are required to submit a Rental Unit Inquiry Form on this website, if they are interested in a rental property we manage. Our Administration team will then complete a phone interview with the potential tenant. If found suitable, the tenant is then allowed to view the property.

After property viewing a rental application is completed with the tenant(s). The application involves a credit check and references.

We keep you informed of pending applications, so you can be a part of the selection process.

Tenancy Agreement

SOPM uses LandlordBC’s extensive tenancy agreement. The agreement contains all standard terms necessary, as per The Residential Tenancy of Act of British Columbia and additional terms to protect your investment.

Routine Inspections

Inspections are carried out at regular intervals throughout the tenancy. The tenant is asked a series of questions regarding their tenancy and preventative maintenance. This checklist is then emailed to you, along with our comments.

Rental Increases

SOPM stays informed on all Residential Tenancy Act changes and updates throughout the year. When the yearly rental increase amount is announced we will contact you with your options for increasing the rent at the property. There are timelines to follow to issue increases and we will ensure this is completed properly for you.

Landlord Payments

All payments to you, our landlord clients, are convenient and hassle-free. We ensure you receive them on a timely basis each month. Please contact us for further information.

Accounting Records

Our accounting team has over 30 years of experience. We ensure all record keeping adheres to the British Columbia Financial Services Authority’s requirements. Landlords are provided with a detailed statement each month of rental income and disbursements. Landlords will also receive a yearly summary.

For Landlords’ convenience we also offer direct access to an owner’s portal where you can view all of your statements and documents at any time. Contact us today for a FREE consultation!

Our Team

Ashley Lutke-Schipholt

Ashley Lutke-Schipholt

Managing Broker, BBA

  With a steadfast commitment to excellence and a passion for property management, Ashley Lutke-Schipholt has been a prominent figure in the industry since 2010. As the Managing Broker and Chief Executive Officer of SOPM, Ashley has consistently demonstrated unparalleled expertise, dedication, and leadership, earning recognition as a trusted authority in the field.

Having achieved an outstanding score of 93% on the broker’s licensing exam, Ashley exemplifies a profound understanding of tenancy laws, regulations, and best practices. While also being an active member of LandlordBC and the Professional Association of Managing Agents.

Beyond individual accolades, Ashley has been nominated for Property Manager of the Year, a testament to their exceptional contributions and unparalleled commitment to excellence in property management. Through innovative strategies, meticulous attention to detail, and a client-centric approach, Ashley empowers SOPM clients to make informed decisions and achieve their investment goals with confidence.

Matthew Laydon

Matthew Laydon

Licensed Property Manager

Matthew brings a unique blend of experience and expertise to his role as Licensed Property Manager and Chief of Operations. Hailing from Edmonton, Alberta, Matthew made the strategic move to British Columbia, where he embarked on a journey in property that has since become his passion and profession.

With years of firsthand experience managing his own rental properties, Matthew has honed his skills in property management, mastering the intricacies of tenant relations, property maintenance, and financial oversight.

Committed to continuous growth and professional development, Matthew has completed all courses in the Residential Building Management curriculum with the Professional Association of Managing Agents. Furthermore, he has undertaken the I Rent it Right Course through LandlordBC, ensuring he remains at the forefront of industry best practices and regulations.

Pamela Thompson

Pamela Thompson

Licensed Property Manager

Since joining the SOPM team in January 2015, Pam Thompson has proven to be an invaluable asset, bringing with her a wealth of knowledge and experience in investment management.

Pam’s roots run deep in the South Okanagan, having called this vibrant region home since 2003. Her intimate familiarity with the area, coupled with her diverse background, makes her an unparalleled resource for clients seeking expert guidance in property management.

Pam’s journey in real estate management is complemented by her academic background, having attended BCIT for Marketing and Sales. This foundation, combined with her hands-on experience in the tourism and hospitality industry, positions her as a strategic thinker with a keen understanding of market dynamics and client needs.

In addition to her professional endeavors, Pam has managed her own properties and successfully operated an RV resort and hotel, further solidifying her expertise in property management and customer service. Her multifaceted experience underscores her ability to navigate the complexities of the property management industry with precision and finesse.

Karolina Sobus

Karolina Sobus

Licensed Property Manager, Vacation Rental Specialist

Karolina Sobus is a seasoned professional with over 15 years of experience in property management. Karolina’s journey in property management began over a decade ago, where she quickly distinguished herself as a leader in the field. As both a Strata and Property Manager, Karolina has garnered extensive experience in overseeing a diverse portfolio of properties, ensuring their efficient operation and maximizing their value.

In addition to her role as a property manager, Karolina is the proud owner of Sunsage Management, her own vacation rental company. This unique perspective allows her to offer comprehensive services tailored to meet the specific needs of her clients, whether they require short-term or long-term management solutions.

What sets Karolina apart is her keen attention to detail, unwavering dedication to client satisfaction, personable character and calm demeanor, which ensures she can manage a variety of personalities.

CHERYL KROEKER

CHERYL KROEKER

Licensed Property Manager

Cheryl Kroeker is an accomplished property manager with extensive experience in overseeing privately owned buildings. With a deep understanding of property management gained from her years in the field, Cheryl has developed a keen eye for detail and a knack for efficiently managing day-to-day operations. Before obtaining her licensing, Cheryl gained hands-on experience in multiple roles within SOPM, including conducting property inspections, managing tenant phone interviews, and handling a wide range of administrative tasks. This multifaceted background has provided her with a comprehensive understanding of the challenges and intricacies of property management.

Cheryl is a proud graduate of the UBC Sauder School of Business, where she honed her skills in business and real estate management. She has also completed the LandlordBC “I Rent It Right” course, further enhancing her knowledge and expertise in the field. Cheryl’s ability to handle tenant conflicts with tact and professionalism, combined with her strong organizational skills, makes her a trusted property manager who consistently delivers high standards of service.

DEBORAH CONDAT

DEBORAH CONDAT

Administration and Marketing

Meet Deborah Condat, an integral member of the Marketing and Administration team at SOPM. With her keen eye for detail, creative flair, and unwavering dedication, Deborah plays a pivotal role in ensuring the smooth operation and success of the SOPM team.

Deborah graduated with a bachelor’s degree in Business Administration, majoring in Financial Management. She began her career working with international clients at IBM Business Services, where she spent six years in various roles, including Customer Support Specialist, Invoice Processing Specialist, and Customs Clearance Agent.

Following her tenure at IBM, Deborah transitioned to a role as a Virtual Assistant for an Australian company, where she served as their Client Services Officer.

Deborah’s extensive experience in both corporate and virtual settings has equipped her with the skills and knowledge necessary to excel as an Administration Manager, ensuring efficient operations and outstanding client service.

Sandra elke

Sandra elke

Accounting Manager

With over 30 years of experience as an accounting technician and bookkeeper, Sandra Elke brings a wealth of expertise and proficiency to her role. Born in the north Okanagan and later relocating to the central Okanagan after high school, Sandra’s journey in the field of finance has been marked by a relentless pursuit of excellence and a commitment to lifelong learning.

Sandra’s academic journey began with the completion of the 2-year Diploma in Business Administration at Okanagan College, laying a solid foundation for her career in accounting. Eager to further her knowledge and skills, she embarked on the Certified Management Accountant (CMA) program, successfully completing four levels while gaining practical experience at a local CPA firm.

Sandra  meticulously prepares accounting records in a timely and organized manner, adhering to the stringent guidelines set forth by the BC Financial Services Authority.

What Our Customers Think

Excellent
4.9
Based on 69 reviews
My experience with South okanagan Property Management has been second to none over the years. I found their attention to detail and professionalism top notch!
Response from the owner: Thank you so much for your kind words and for sharing your positive experience with SOPM! We are thrilled to hear that our attention to detail and professionalism have made a difference for you over the years. It’s always our goal to provide the best property management service in the Okanagan. We look forward to our continued partnership!
Very Happy with the service!
Response from the owner: Terry: Thank you for the fantastic 5-star review! We’re so glad to hear that you’re happy with our property management services. Your satisfaction is our top priority, and it’s rewarding to know we’ve met your expectations. Please don’t hesitate to reach out if there’s anything more we can do for you. We appreciate your trust in SOPM.
Hi all- I wanted to share my experience as a “ property owner”- I met up with Pam Thompson; the property manager,- she is such a delight- she’s outgoing; attentive and makes a point of getting to know your property:: I am excited to say that I now have a long term renter without any headaches to worry about! Thank you Pam!
Response from the owner: Thank you so much for your glowing review and kind words! We are thrilled to hear that you are happy with Pam Thompson and our property management services at SOPM.Our team is dedicated to providing top-notch service, and it's rewarding to know that our efforts are appreciated. We strive to ensure that our property owners feel supported and confident in our management, and your feedback is a testament to our commitment.If there is anything else we can do for you, please don't hesitate to reach out. We look forward to continuing our successful partnership.
I have extensive interactions with both Ashley and Matthew and they are both great individuals to work with. Very professional and knowledgable. I would highly recommend working with them.
As a homeowner, I've experienced exceptional service. Ashley's dedication to managing my property has been outstanding. She's highly responsive, efficient, and goes above and beyond to ensure everything runs smoothly. Her attention to detail and proactive approach have truly set her apart. I have complete trust in her abilities, making my experience as a homeowner truly hassle-free. Highly recommend!
I had an outstanding experience with South Okanagan Property Management. They swiftly located the perfect rental condo for me, considering all my preferences. Their team was professional, attentive, and made the entire process seamless. I highly recommend them for their top-notch service in finding dream rentals. 5 stars!
I had a fantastic experience with South Okanagan Property Management. Their team was incredibly helpful in finding me the perfect rental condo in Osoyoos. Their dedication and efficiency made the process smooth and enjoyable. Highly recommended!
Ashley found the perfect rental for me two years ago. It’s quiet, affordable, walking distance to work and has a beautiful view. SOPM are quick to respond and they have good relationships with several local trades as trades people are quick to arrange a suitable time with me to fix what needs fixing. I would choose SOPM to manage my property if I was an owner entering the rental market, not only do they take good care of me as a renter, I also see first hand how well they take care of the property I’m renting.
Response from the owner: Trina: thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us and our property management services. We strive to provide the best customer service for both landlords and residents, and we're glad to hear that we succeeded. Thanks again!
South okanogan property management is absolutely fantastic. They are on top of everything and make owning a property easy. I would recommend this company to everyone! Thanks Pam and Ashley for all your help!
Response from the owner: Nate, thank you very much for your positive review of South Okanagan Property Management. We work very hard to manage our clients' properties exceptionally and we are glad this was your experience You are a pleasure to work with as well and we hope to continue working with you for many years to come! Thanks again.
Matt from SOPM Penticton has always been professional and trustworthy representing a unit which I rent. Having an agent and organization that can sort and qualify tenant applications with credit scores and checks, etc., take care of rent receipts and act as an intermediary if issues arise makes the process of renting a unit to strangers much more comfortable than doing so individually. I highly recommend Matt and SOPM Penticton.
Response from the owner: John: thank you for your 5-star review for our property management services in Oliver, BC. It is our mission to provide a 5-star property management experience for both property owner and renters, we are so happy this was your experience. We manage many rental properties in the Oliver area and strive to provide the best management experience possible in the community of Oliver. We wish you all the best in your future endeavors.
SOPM and specifically Pam Thompson are the absolute best at helping Renters get into a place and caring for their needs. Pam was always on top of things for me. She was courteous and kind and very respectful of my time. I would highly recommend SOPM to anyone looking for a rental from Penticton to Osoyoos.
Response from the owner: Trent, thank you very much for your 5-star review in regards to our property management services. It is our mission to provide outstanding service to both property owners and tenants, we are so glad this was your experience with Pam and us. Pam is a highly valued member of our team. All the best to you in your future endeavors.
As I was moving to Osoyoos, I called SOPM to find a new home. Pam helped me at first. she listened to what I was looking for and helped me find the right place quickly! She made the move very easy and was very responsive when something needed to be fixed.Dealt with Ashley for the check out inspection.Both are very professional, always helping to find the right fit for you!Thanks SOPM
Response from the owner: Guillaume: thank you very much for your 5-star review. It is our mission to provide a competent and professional property management experience for both residents and property owners, we are so happy this was your experience! All the best to you in your future endeavors.
I have been renting my property off South OK Properties for the past 2 years and I have been incredibly impressed by their entire team. Friendly, helpful and knowledgeable. Would highly recommend them to anyone!
Response from the owner: Lisa thank you very much for your 5-star review in regards to our property management services. It is our mission to provide outstanding service to both property owners and tenants, we are so glad this was your experience. All the best to you in your future endeavours.
The team at SOPM has done a terrific job of managing my income property. Great tenants! Professional communications! I highly recommend them to take care of your investment property.
Response from the owner: Jean, thank you so much for this 5-star review regarding our property management services. We really appreciate you as a landlord client and helping to share the word about us!
We have used SOPM for 2 years to find our snowbird rental in the Okanagan/Osoyoos area. Pam, Ashley and the team at SOPM make it easy and problem free to facilitate move in and move out. They are quick to respond to any problems that are incurred at your rental property. This is the only way to go as it protects the property owner and you as a renter. We will continue to use Pam and SOPM anytime we want to escape northern Alberta winters.
Response from the owner: Alan: thank you very much for your amazing review. It is our mission to provide a 5-star property management experience for both property owner and renters, we are so happy this is your experience! You both are a pleasure to work with as well, and we hope to see you for many years to come in our winter rentals. Thanks again.
Pam Thompson was the person that looked after us for the biggest share of the time.Always got back to us with no wait time and made our move very easy.To my Husband and I she is 5 stars out of 5 stars
Response from the owner: Thank you Carol, it is great to hear that our short-term rental manager Pam provided you with a 5-star experience, she is a valuable asset to our team. Thanks again and we look forward to serving you a professional capacity for years to come.
I have both rented personally from SOPM and have worked closely with them for over 7 years and they are my top recommendation in town!
Response from the owner: Thank you Todd for your positive review and we are glad you had a great experience renting from us and working with us! It is a pleasure working with you as well.
As I was interested in a couple of different properties, Pam listened to my wants and don't want list and was very effective in streamlining the process and found the best place for me. Perfect 10-month lease in a beautiful condo which helped me with a major shift from single dwelling to multiple housing as a comparison experience. Pam is professional, responsive and efficient to ensure her clients get what they need in a property rental. Thanks Pam, for your ongoing search for my next long-term rental in the Okanagan either Penticton or Kelowna.
Response from the owner: Thank you very much for your positive review of Pam, she is a great asset to our team. We are happy your experience of your winter rental accommodation was 5-star. It was a pleasure dealing with you as well and do not hesitate to contact us with any of your future rental needs.
Matthew has an incredible knowledge of the Penticton market.He has found great tenants for me and I am very satisfied with his professionalism. I highly recommend Matthew and SOPM!
Response from the owner: Bill, thank you very much for your 5-star review of property manager Matthew Laydon and South Okanagan Property Management. We are glad Matthew found you great tenants! We work very hard to maintain a high standard of professionalism and are pleased our efforts resonated with you. Thanks again.
As an investment property owner for nearly 20 years across several Provinces, I have had dealings with many management companies. South Okanagan Property Management is easily on par with the best I have ever dealt with. They are VERY professional from first contact, and have a very thorough system in place. As well, communication is EXCELLENT! My Okanagan property is in Penticton and managed by Matthew. I couldn’t expect more and can easily recommend both Matthew and SOPM.
Response from the owner: Kevin, thank you very much for your positive review of South Okanagan Property Management. We work very hard to manage our clients' properties exceptionally and we are glad this was your experience with property manager Matthew. You are a pleasure to work with and we hope to continue working with you for many years to come! Thanks again.
This is my first time using a property management firm to help place tenants in my home and the experience has been fantastic and easy! I highly reccomended South Okanagan Property Management. Very professional, friendly and just overall a pleasure to deal with!
Response from the owner: Thank you for your 5-star review Daisy. Matthew Laydon is a great asset to our team and we are very happy this was your experience as well. We look forward to continuing to serve you for all of your property management needs in the South Okanagan. Thanks again.
We rented a condo through SOPM and both Ashley & Pam were friendly, helpful & professional to deal with. We would definitely rent through them again!
Response from the owner: Debbie, thank you so much for your kind words. It is our mission to provide great service to our residents. We hope to rent to you again and thank you for being exceptional to work with. Feel free to reach out to us anytime!
Very Professional service, we knew our property was well looked after. Thanks to Ashley and Pam. Highly recommend
Response from the owner: Sharon and Heather, it was a pleasure working with you. Thank you for your 5-star review. At South Okanagan Property Management we strive to provide top quality service to our rental property management clients and we are glad this was your experience. Welcome to the sunny Okanagan!
COVID forced our family pivot to reside in the Okanagan, unexpectedly. Ashley and her team went the extra mile to help us secure, move in, manage and move out of a charming Casa del Lago unit in Osoyoos. Thankful to have SOPM's support through the process, end-to-end. Highly recommend Ashley and the SOPM team.
Response from the owner: Emiliano, thank you for leaving South Okanagan Property Management a wonderful review. We are thrilled that you loved your renting experience through us. We put landlord and tenant satisfaction as our top priority, and your review reaffirms the work we put in every day. Thanks again for your kind words and we look forward to seeing you again.
What an amazing team! Knowledgeable, friendly, efficient and professional. These are the people you want taking care of you and your needs when it comes to Property Management!
Response from the owner: Kellie: we greatly appreciate your review and kind words. At South Okanagan Property Management we strive to be knowledgeable, friendly, efficient and professional, we are so glad this was your experience! It is always a pleasure working with you and we hope to see much more of you in the future!
I highly reccomended South Okanagan Property Management. Very professional, friendly and just overall a pleasure to deal with.
Response from the owner: Thank you Allison! It was a pleasure working with you as well, and we look forward to a successful relationship with you for many years to come.
Superior service and even more superior people!
Response from the owner: Thank you Ralf! At South Okanagan Property Management it is our mission to provide superior service and people while managing your rental investment. We are happy this was your experience.
Ashley and her amazing team looked after me when I was new to the area. I'm forever grateful for such awesome people who not only make you feel welcome but, ensure your stay is comfortable and trouble free. *****
Response from the owner: It was such a pleasure working with you Craig, while we managed the property you resided in. Thank you for your 5-star review and we hope to work with you again in the future!
South Okanagan Property Management is the best at helping clients and finds top notch renters. They have a solid team to handle the day-to-day issues that can come up with any properties they manage. 5 star review!
Response from the owner: Jason, we thank you for your 5-star review. At South Okanagan Property Management it is our mission to ensure we have great relationships with vendors so any property matters are handled in a timely fashion, we are happy this was your experience.
The best property management company in Penticton hands down! Prompt and professional South Okanagan Property Management is the only way to go!
Response from the owner: Thank you very much for your recommendation Amanda! We look forward to a continued, successful business relationship with you for many years to come.
I highly recommend South Okanagan Property Management to anyone who wants a stress free rental experience, I was impressed both by their professionalism and efficiency, but also by their friendly relaxed manner when I needed assistance. They handled both my kitchen sink leak and hot water tank replacement efficiently and effectively leaving me stress free. They return calls and emails promptly and no question is too small for an answer. Thank you. Lyn Reynolds Casa del Lago Osoyoos
Response from the owner: Hi Lyn: Thank you very much for your favourable review of South Okanagan Property Management. We strive for our clients to be stress-free while we manage their rental properties. We look forward to working with you for many years to come!
Ashley and her team managed our house and 1/2 acre property in Osoyoos for almost 4 years, and the management of our property was exceptional. They managed all tenant relations, conducted quarterly inspections with reports for us, and took care of minor repairs and maintenance, ensuring our house and property were well maintained. This assisted us to manage our investment without worries or sudden issues that we would not have been able to deal with as quickly. They used local services to service plumbing and heating and our outdoor pool servicing. Our tenant was fabulous due to a thorough screening process, and I know that Ashley was well educated in tenancy laws and would be our advocate if any matters arose. Thank you Ashley and Pam for your knowledgable assistance.
Response from the owner: Debra, thanks very much for your positive review of SOPM. We are glad you felt the management of your property was exceptional. We work very hard to manage our clients properties without worry and are pleased our efforts resonated with you.We wish you all the best and hope you are enjoying the South Okanagan! Do not hesitate to contact us with anything you may need in the future. Thank you.
I have been living in a unit managed by SOPM for several years, and I am a huge fan! Technically they represent my landlord—but as a renting tenant, I have found them so thoughtful, proactively supportive, and efficient that it feels like they are there to make my life easy. No matter what issue may arise, one quick message will bring an immediate response—and the appropriate solution (or workman, etc) thereafter. They have longstanding relationships with some top-notch local tradesmen, and they apparently get priority service. As it happens, I like them tremendously as people, too; I actually look forward to my visit with Pam during our quarterly inspections. I feel truly lucky that my place came with them in charge. If I end up buying property of my own in the region, I absolutely will want them as my managers.
Response from the owner: Andy, thank you so much for your kind words. It is our mission to provide great service to residents and ensure maintenance issues are attended to immediately. It is a pleasure working with you and we look forward to continuing our relationship with you for years to come!
We purchased a Strata Unit iin 2016, but were unable to move in immediately. The property already had tenants, but we were living out of Province and needed a really good management company. South Okanagan Property Management came highly recommended. We were very impressed with Ashley and her team, they were Professional, Efficient and Thorough. They were able to provide contractors when we needed some light repairs, and their monthly reporting made us feel very comfortable. We would not hesitate to recommend South Okanagan Property Management for anyone who needs the best!
Response from the owner: At South Okanagan Property Management it is our goal to make the rental of your property as professional and easy as possible for you, we are so happy this was your experience Don! Thank you very much for your kind words, it was a pleasure working with you as well.
I had used south Okanagan management for many years on my rental property. I recommend them very highly .they made handling my property stress free , even had a tenant say how impressed they where with the company .
Response from the owner: Thanks a million Lance, it was our pleasure to work with you for many years.
We have been with Ashley (South Okanagan Property Management) for over five years and have been totally satisfied with the management of our property......worry free and all problems (needed new water tank, air conditioner etc) solved in timely, efficient fashion.Needed new tenant......No problem!Both Ashley and Pam come highly recommended by Dot and I.Doug TownsendBrantford, Ontario
Response from the owner: Doug, thank you very much for your 5-star review. It is our goal at South Okanagan Property Management to make being a landlord as easy and stress-free as possible. We look forward to continuing to work with you.
Fantastic Experience, After Phoning Several Property Managers And Not Even Getting A Call Back These Guys Were Prompt And Found Great Tenants Thanks For The Wonderful Experience And Will Continue To Use For Future Placements 🙂
Response from the owner: Thank you very much Danny! It was a pleasure working with you in Penticton, and we look forward to working with you again!
They bring professionalism and expertise in property management to a whole new level. The best in property management in Penticton and area! Would highly recommend!!
Response from the owner: Thank you Kelsey! Your kind words are most appreciated, it has been a pleasure working with you as well!
We purchased a condo in Oliver 3 years ago in preparation for our retirement plans and had Ashley and her management firm manage the unit. We were definitely satisfied with their service and would highly recommend them as a property management company.
Response from the owner: Thank you Dirk! It was a pleasure working with you as well.
Very professional and thorough property management. Highly recommend.
Response from the owner: Thank you Pete, your high recommendation is greatly appreciated.
A great management company for housing owners and renters to utilize in the South Okanagan.
Response from the owner: Amanda: thank you so much for your review, we really appreciate it!
We are forever grateful to have used Ashley as our Property Manager since 2015 (6years)! She is very knowledgeable, and helpful and is always available by phone or email. She managed to find us excellent long term tenants even during the winter. They keep excellent records of all financial transactions, conduct move-in/out and quarterly inspections to ensure your property is well taken care of. I highly recommend Ashley!
Response from the owner: HI Pearl: it has been a pleasure working with you as well! Thanks a million and do not hesitate to contact us with any thing you may need in the future.
I had a great experience dealing with Ashley and Pam. They are both very professional and helped me greatly in obtaining a rental. I would definitely recommend them.
Response from the owner: Thanks Sheila! Very happy to assist you.
Ashley and Pam are professional, friendly and efficient when dealing with stressful situations. They made our stay in Osoyoos, BC very enjoyable. Service was prompt and rental process was quick and easy. Thank you for everything. Teresa Kaszonyi
Response from the owner: Thanks a million Teresa, we are happy to assist!
Great rental agency. Ashley went out of her way to find us a winter rental. Will definatly recommend her to family and friends.
Response from the owner: Thank you Wanda! Our pleasure.
Ashley is fantastic. She looked after the place and we had excellent service from her.
Response from the owner: Thanks a million Mercy! You were a pleasure to work with as well.
After working with Ashley and her team for many years , I can say without a doubt that Ashley is the best property management person you could use, I have even had tenants tell me how impressed they were with dealing with Ashley
Response from the owner: Thank you Mark! Your comments are most appreciated. It is a pleasure serving you.
My wife and I bought a house in Osoyoos with plans to retire there in a few years, we wanted to rent the house for a few years until we are ready to move. We were very nervous about screening tenants and managing the property from the lower mainland. From the very start, South Okanagan Rentals have been a pleasure to work with. They got us the best renters ever, manage our property very well and keep us in the loop any time there is an issue or concern with the property. SORPM are on top of seasonal maintenance requirements and have helped us when we needed to update appliances and replacing the furnace and AC. They provide excellent service at a reasonable price and give us the peace of mind that our investment is well taken care of, Thank you Ashley and Pam
Response from the owner: Thank you Robin! Your review means a lot to us and we're grateful that you took the time to let others know that you've been so pleased with our services.
I have been dealing with Ashley for over 3 years. First, I dealt with Ashley and her assistant, Pam, regarding a house rental. I was impressed by their professionalism towards me as well as their advocacy for the home-owner. When signing, Ashley was very thorough when going over everything, supplying pictures, etc. and we felt we were dealing with a professional team. Second, as an owner renting my property, Ashley set everything up perfectly . When challenges arise, which several have, I know Ashley and team will make sure everything is taken care of, and her team will solve things with aplomb. Thank you Ashley.
Response from the owner: Thanks a million Wallace, you are a pleasure to work with as well.
Great suppport. When we need to place a tenant they found a great responsible couple. Information is communicated well. I would recommend this company.
Response from the owner: Hello Nancy, thank you so much for kind feedback - It's greatly appreciated. Reviews from our property owners mean a lot to us.
I have been working with Okanagan Rentals since 2014. In that time there have been issues with the property to which Ashley and her team have responded very promptly in rectifying the issues. My tenants are all pleased with the service provided by South Okanagan Rentals and I would recommend their service to anyone who has rental property in the area.
Response from the owner: Hello Brad, thank you so much for kind feedback - It's greatly appreciated. Reviews from our property owners mean a lot to us. Thank you for your business.
We have been with Ashley since Oct./2017 and couldn't be happier with our decision. We have lost two tenants (one an employment transfer and one deceased) and Ashley has made the transition to a new tenant seamless and stress free for Dot and I. South Okanagan Rentals has to be one of the most professionally run rental agencies in Canada, with every possible detail covered to protect the landlord and the tenant. Ashley promptly addresses any issues with the property, using qualified professionals at fair and reasonable cost.Thanks to "Pam" as well!
Response from the owner: Hello Dot, thank you so much for kind feedback about your experience working with us - It's greatly appreciated. Reviews from our property owners mean a lot to us. Thank you for your business.
Ashley and her team have the been super attentive to my needs. I hey have accommodated my schedule and various places of residence both local and over seas. They are in constant communication regarding changes or current status of my rental. I am most impressed with the professionalism, knowledge and efficiency with which their business is always conducted. They are also extremely approachable and cordial. A pleasure and extreme comfort to know my rental is in their capable hands.
Response from the owner: Thank you Brenda, its been wonderful working with you. We appreciate your business.
Wanted to put the word out on how much we’ve enjoyed working with Ashley. We’ve been using her (and her awesome assistant Pam) as our property manager for a few years now. She is a true professional. She works hard to properly vet the potential renters and handles everything! Many times she has uttered the magical phrase to us “leave it with me and I’ll take care of it” and she does take care of it! My husband and I have both commented a few times how those words just take all the stress away. Thanks for always going above and beyond for us ladies. Top notch!
Response from the owner: Thank you Leslie, we're happy to hear that we have alleviated the stress for you with our magical words. We love what we do and being able to assist our property owners gives us great pleasure 🙂
Ashley and Pam have done a great rental management job for us for several years now. Highly recommended !
Response from the owner: Thank you, Gord! 🙂 We appreciate your feedback. Thank you for your business.
Ashley helped us get started with renting out our condo for the first time, finding us excellent tenants . She answered all questions promptly and professionally. She was easy to contact and provided an excellent service. We highly recommend her company . A real pleasure to deal with.Eric and Gina Berg
Response from the owner: Thank You Eric & Gina! It was our pleasure. We appreciate your business and your kind words.
I had helped friends of mine in their search for a long-term rental in Osoyoos when they were moving their family from the prairies. Once my friends had completed the quick and easy rental inquiry and application process, I was immediately able to schedule viewings with Pam to see some of the beautiful properties on their behalf. Once the property decision was made, Ashley was on-site to do a detailed and informative walk-through and thorough move-in inspection. I was amazed at how seamless the process was for my friends to move two provinces over into a stunning, beach-front long-term rental. Not only that, Ashley and Pam were both a wealth of knowledge and offered a ton of great advice about the region and the town amenities. Thank you Ashley, Pam and team!
Response from the owner: Thank you Randy & Amanda. We always do our best to make sure our tenants and clients are satisfied. We appreciate your feedback.
South Okanagan Rentals has been an integral part of the success of my property in Osoyoos. I would highly recommend Ashley and her team to anyone; the peace of mind I have knowing everything is being taken care of and properly managed goes beyond what I expected.
Response from the owner: Thank you Krystle for your wonderful feedback. We appreciate your business.
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