Award-Winning Property Management, Powered by Exceptional Local Service.

The Okanagan’s most trusted property management partner. 15+ years in business. Thousands of doors managed.

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Owner Benefits

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Resident Benefits

WELCOME TO SOPM

We know the trust it takes to hand over your investment.

SOPM is a licensed, award-winning brokerage providing expert, compliant, and results-driven property management across the Okanagan.

How We Can Help

Exclusive SOPM Owner Benefits

Security Deposit Guarantee

Your tenant’s security deposit is safeguarded through strict trust-account compliance and detailed documentation. SOPM completes comprehensive, photo-rich move-in and move-out inspections to clearly establish property condition and support lawful deductions when required. With strong experience in RTA legislation and dispute resolution, we provide the evidence and advocacy needed to protect your investment.

No Maintenance Markup Guarantee

We never add fees or markups to contractor or vendor invoices—ever. While many management companies charge an additional 10% on maintenance, SOPM passes through the exact vendor cost with full transparency. This ensures you receive honest pricing, unbiased recommendations, and meaningful savings on every repair and service.

Management Fee Guarantee

We believe management fees should be earned — not automatic. If your property is vacant or rent isn’t collected, you don’t pay a management fee. You’re never charged for an empty unit or for revenue you didn’t receive. This performance-based approach ensures our success is directly tied to yours, motivating us to protect your income, support resident retention, and maintain strong monthly cash flow.

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What We Do as Your Okanagan Property Manager

Getting Your Property Rent Ready

We assess your property and provide recommendations to help it meet current market standards. From photos to rent-ready maintenance, we ensure your home attracts qualified tenants quickly.

Legal Compliance

All processes follow the Residential Tenancy Act (RTA) and BCFSA trust regulations. We prepare compliant leases, handle deposits correctly, and ensure your property remains fully protected under provincial law.

Marketing

Your property is professionally photographed and advertised on SOPM’s website, which is viewed daily by hundreds of local prospective residents. Listings are also featured on Facebook Marketplace and shared across our social media channels, reaching thousands of followers throughout the Okanagan. This broad exposure ensures your property attracts qualified, high-quality tenants quickly.

Tenant Screening

We use SingleKey for comprehensive credit, employment, and reference verification. Our screening process minimizes risk and ensures tenants meet SOPM’s strict qualification standards.

Lease Execution & Renewals

All leases are prepared with full legal disclosures and digital signing for convenience. We monitor renewal timelines and market conditions to keep your property consistently leased and profitable.

Rent Collection

We handle rent collection through secure electronic payments using Worldline. Owners receive monthly statements, automated deposits, and full reporting through our Mi Property Portal system.

Maintenance

From routine upkeep to emergency repairs, our 24/7 answering service and pre-screened vendors keep your property in top condition. All work is coordinated and documented in your owner portal.

Financial Management

Owners receive detailed monthly statements outlining income, expenses, and management fees. SOPM maintains all trust accounts per BCFSA regulations and provides transparent year-end summaries.

Our Results Speak for Themselves

99% of Rent Collected

Percentage of rent collected each month.

Thanks to strict tenant screening, automated rent collection through Worldline, and diligent oversight by our management and accounting teams, SOPM consistently maintains on-time payments and minimal arrears.

82% Retention Rate

Percentage of tenants who renew their leases annually.

High renewal rates reduce vacancy and turnover costs for our owners. Our proactive maintenance and tenant care programs keep great residents long-term.

Over 8,000 Applications Processed

Experience that matters.

With thousands of tenant applications reviewed, our team knows exactly what to look for — ensuring only qualified residents are approved through SingleKey’s verified screening system.

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See Our Rental Portfolio

Rented Units

What Our Customers Think

Excellent

South Okanagan Property Management

Based on 87 reviews

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JP Tremblay

Very happy with your service and Pam us wonderful!

Response from the owner:Thank you so much for the kind words! We’re thrilled to hear you’re happy with our service, and we couldn’t agree more—Pam is truly wonderful. We're grateful for the trust you've placed in our property management services and we look forward to doing further work with you!

Wade Crantz

Mathew has done a good job managing our rental property in Penticton. He answers our questions promptly and keeps us informed. We are happy with the service from SOPM !

Response from the owner:Thank you for trusting SOPM with your home in Penticton—we truly value the partnership and look forward to continuing to take great care of your investment! As your property manager, Matthew is here to make your rental management journey smooth, stress-free, and personal. From proactive updates to handling the details behind the scenes, our goal is to give property owners like you total peace of mind.

Grant Storzuk

I’ve had the pleasure of working with Pam and SOPM on a few occasions to help us find reliable properties for our staff moving from out of provinces. Pam has always been quick with communications, positive, and gives me confidence that she will always find a great place for us with no concerns. A huge perk of working with SOPM has been that I will always know that the properties will be clean, high quality, well managed, maintained, and hassle free. Their experience and time managing properties in the Okanagan is priceless, especially in these difficult markets to find quality rentals you can trust. Thank you Pam and team at SOPM for always helping us find housing for our professionals moving to the Okanagan. You’ve taken the worry and risk out of us having to go at this on our own. Thank you:)

Response from the owner:Thank you so much for your thoughtful and heartfelt message! It’s truly been a pleasure working with you, and we’re incredibly grateful for the trust you’ve placed in Pam and the SOPM team. We especially appreciated your words: “Their experience and time managing properties in the Okanagan is priceless, especially in these difficult markets to find quality rentals you can trust.” That perfectly captures what we strive to offer—local expertise, trusted service, and dependable support for every client. We’re here to make rental management seamless and stress-free. Thank you again for choosing SOPM. We’re always here to help and truly look forward to continuing to support you and your team!

Ross Ferguson

Matthew Laydon has been our property manager with SOPM and he's been fantastic. Fast, efficient, and (most importantly) ACCURATE communications. He just handles things for us and we simply don't have to worry - which is great, because we live 4+ hours away on the coast! He couldn't be more different than our previous property manager (at a different company) and I mean that in the very best way!

Response from the owner:Thank you so much for your kind words! We’re truly happy to hear how much you’ve appreciated working with Matthew. Knowing that he’s made things easy and worry-free—especially with you being 4+ hours away—means the world to us. That peace of mind is exactly what we aim to provide through our property management services. Thank you for trusting SOPM—we’re so grateful to be part of your journey as a valued property owner!

Sandra Mendes

Matthew has provided excellent property management services. He is quick to respond to all our needs, is easy to communicate with and efficiently deals with issues that arise. Matthew even called me while on vacation to assist with an issue and provide helpful information. I highly recommend Matthew at South Okanagan Property Management!

Response from the owner:Thank you, Sandra, for your kind words and for trusting SOPM with your apartment building management. We’re so pleased to hear that Matthew’s dedication and responsiveness have made a meaningful difference in your experience. At SOPM, we take great pride in providing exceptional management services for multi-family buildings. Our team is committed to proactive communication, prompt issue resolution, and ensuring both owners and tenants feel supported. It’s a privilege to manage your building in Penticton, and we’re proud to partner with owners like you who share our high standards. Thank you again for your recommendation, it means a great deal to Matthew and our entire team.

Renee Iaci

Matthew has been awesome and easy to deal with. I am glad we chose Okanagan Property Management to manage our property. It was the right choice!

Response from the owner:We’re so happy to hear that working with Matthew has been a great experience! He’s a dedicated property manager who truly cares about making rental management smooth and stress-free. We're grateful you chose SOPM for your property management services—it's always our goal to protect and care for your investment with the same attention we would our own. Thank you for being a valued property owner—we look forward to continuing this partnership!

Costas Piliotis

Excellent. I can't imagine a better team to work with.

Response from the owner:Thank you so much for your kind words—it truly means a lot to us! We’re so grateful for the trust you’ve placed in our team to care for your property. It’s always a pleasure working with you, and we’re proud to support you with dependable property management services with care and professionalism. Your partnership means everything to us, and we’re so glad to be part of your journey as a property owner.

Gwen Davies

Pam Thompson of South Okanagan Rentals was superb. Very professional, warm, friendly and rented my apartment in record time…..couldn’t have been easier! I highly recommend Pam.

Response from the owner:Thank you for your kind words! We're thrilled to hear that Pam Thompson provided such a smooth and positive experience. As part of our dedicated property management services, Pam brings professionalism and warmth to every interaction—making tenant placement and the entire rental management process seamless for both property owners and tenants. We're proud to have her as a trusted property manager on our team. Thank you for your recommendation!

Jediael Canicula

I had a really great experience with SOPM. The team was super professional and really knew their stuff. The quality was even better than I expected. I’d definitely recommend SOPM to anyone looking for reliable and efficient property and customer service. Five stars all the way!

Response from the owner:Thank you so much for your kind words and five-star review for our property management services! We’re thrilled to hear that your experience as a property owner has been such a positive one. Our team works hard to deliver professional, efficient service, and it’s wonderful to know we’ve exceeded your expectations. We truly value the trust you’ve placed in us to manage your Penticton property! — The SOPM Team

Sondra Barriskill

We were able to locate a rental property with the help of Cheryl Kroeker- she is absolutely amazing! very knowledgeable, made the process very easy and super supportive.
In our economy today it is growing ever more challenging to be able to find housing as a single mother (with a pet) in our community. It’s great property managers like Cheryl, who understand how different situations look these days, that make all the difference for younger generations to feel secure in our housing market today. Would highly recommend, thanks Cheryl!

Response from the owner:Sondra, thank you so much for your wonderful review! We're thrilled to hear that Cheryl Kroeker was able to assist you in securing a rental property that suits your needs. At South Okanagan Property Management (SOPM), we pride ourselves on providing exceptional tenant placement services and compassionate support—especially in today’s competitive rental market. We understand how important it is for families, including single parents and pet owners, to find safe, secure, and well-managed housing. Cheryl’s dedication to understanding each renter’s unique situation is what helps make our team one of the most trusted property management companies in the Okanagan. Thank you again for your kind words and recommendation!

Matt Demkier

Cheryl was super helpful and thorough in helping me find a new place to live. She kept me up to date on the whole process of getting into the right home. I highly recommend her.

Response from the owner:Thank you so much for your kind words! At our company, we take pride in keeping tenants informed every step of the way, making the leasing process smooth and stress-free. And Cheryl’s dedication to providing top-notch property management services truly sets her apart.

Anne Champagne

Pam Thompson is the best! Previously I was dissatisfied with service from a company she worked for, so I was very pleased when she got her license and I could work with her. She went over and above and worked tirelessly to find us new tenants that met our needs. I do not hesitate to give her 5 stars for effort, curtesy, professionalism, and overall just everything she did to help us. Call Pam and you will not be disappointed.

Response from the owner:Thank you for your wonderful review! We’re so glad to hear that Pam provided the exceptional property management service you were looking for. Finding the right tenants is a crucial part of successful rental management, and Pam’s dedication to tenant screening and leasing truly sets her apart. Your recognition of her professionalism, responsiveness, and commitment to property owners means a lot. We appreciate your recommendation and look forward to continuing to support your rental property needs. If you ever require assistance with leasing, tenant placement, or ongoing management, we're here to help!

Jen Z

My husband and I rented a home through Cheryl at SOPM and have had nothing but the best experience. She is personable, professional, and gets things done fast. Cheryl gave us a great tour over zoom (we were moving from out of city and couldn't see the place in person), responded to all our questions extremely fast, and we moved in sight unseen with absolutely ZERO regrets because of how well she communicated with us! We had a small issue with one of our appliances when we moved in and she had it fixed within the same day (over the holiday break even!) If we could give Cheryl and the team at SOPM 10 stars we would! Thank you for helping us find our dream home!

Response from the owner:Thank you for your kind words! We’re thrilled Cheryl and our property management services made your tenant leasing experience seamless. Our property manager takes pride in personable and clear communication, quick responses, and ensuring a smooth rental management process for both tenants and property owners. We’re glad our tenant screening/tenant placement helped you find your dream home. Enjoy your new place, and we’re here if you ever need anything! 😊

Colina Marshall

Incredible clarity and service! Cheryl helped me get my property tidied, repaired and listed FAST! Amazing attention to detail with clear communication, her passion for what she does shows.

Response from the owner:Hi Colina! We're thrilled to hear that Cheryl provided you with top-notch property management services and helped get your property market-ready quickly. As a dedicated property manager, she takes pride in ensuring that property owners receive seamless support, from repairs to listing. Our team specializes in rental management, including tenant screening and tenant placement, to ensure the best fit for your property. Whether it's finding the right tenant or handling the leasing process, we’re here to make property ownership stress-free. We appreciate your trust in us!

Judie Hogg

Cheryl is amazing had my Penticton condo rented almost immediately. No stress no fuss. She is totally professional. Thank so much Cheryl!

Response from the owner:Hi Judie: She truly is one of the best! We look forward to our continued partnership!

Tim Varga

My wife and I had the pleasure of meeting Cheryl. I was just offered a job in Penticton and my wife was online right away to try and find us a nice place to rent in Penticton/Summerland area. Being frusturated with dealing with some landlords over marketplace etc she was referred to Cheryl at SOPM. Cheryl was our angel. She called my wife back on a Saturday evening and had properties for us to view 2 days later. She listened to what we like and don't like and we found our absolute dream home. Cheryl was very professional and kind and she acted so quickly on getting all the necessary paperwork completed. We feel so blessed and grateful for Cheryl. We look forward to many years in our your new home and a continued friendship with Cheryl. She is the absolute best!

Response from the owner:Thank you so much for sharing your wonderful experience with Cheryl! She truly is an amazing property manager, and we’re thrilled to hear how she went above and beyond to help you find your dream home. Cheryl’s professionalism, kindness, and dedication to her clients are just a few of the many reasons why we’re so proud to have her on the SOPM team. To anyone looking for a property manager, you can feel safe and confident knowing you’re in great hands with Cheryl and SOPM. Wishing you and your wife many happy years in your beautiful new home, and we’re so glad Cheryl could play a part in making it happen!

Paul Klyne

My experience with South okanagan Property Management has been second to none over the years. I found their attention to detail and professionalism top notch!

Response from the owner:Thank you so much for your kind words and for sharing your positive experience with SOPM! We are thrilled to hear that our attention to detail and professionalism have made a difference for you over the years. It’s always our goal to provide the best property management service in the Okanagan. We look forward to our continued partnership!

Terry Krusch

Very Happy with the service!

Response from the owner:Terry: Thank you for the fantastic 5-star review! We’re so glad to hear that you’re happy with our property management services. Your satisfaction is our top priority, and it’s rewarding to know we’ve met your expectations. Please don’t hesitate to reach out if there’s anything more we can do for you. We appreciate your trust in SOPM.

Carleen Johnson-Hyrchuk

Hi all- I wanted to share my experience as a “ property owner”- I met up with Pam Thompson; the property manager,- she is such a delight- she’s outgoing; attentive and makes a point of getting to know your property:: I am excited to say that I now have a long term renter without any headaches to worry about! Thank you Pam!

Response from the owner:Thank you so much for your glowing review and kind words! We are thrilled to hear that you are happy with Pam Thompson and our property management services at SOPM. Our team is dedicated to providing top-notch service, and it's rewarding to know that our efforts are appreciated. We strive to ensure that our property owners feel supported and confident in our management, and your feedback is a testament to our commitment. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to continuing our successful partnership.

Ross Paulovich

I have extensive interactions with both Ashley and Matthew and they are both great individuals to work with. Very professional and knowledgable. I would highly recommend working with them.

Response from the owner:We truly appreciate your recommendation and continued trust! At SOPM, we take pride in delivering dependable property management services, from thorough tenant screening and placement to seamless leasing and ongoing rental management. Supporting both tenants and property owners with integrity is at the heart of what we do.

Modern Teaching Life

As a homeowner, I've experienced exceptional service. Ashley's dedication to managing my property has been outstanding. She's highly responsive, efficient, and goes above and beyond to ensure everything runs smoothly. Her attention to detail and proactive approach have truly set her apart. I have complete trust in her abilities, making my experience as a homeowner truly hassle-free. Highly recommend!

Response from the owner:Thank you so much for your heartfelt feedback! We’re absolutely thrilled to hear that your experience as a homeowner has been such a positive one. Ashley is a truly dedicated, and we’re so proud of the care and commitment she brings to every aspect of our property management services. Her attention to detail, responsiveness, and proactive approach reflect our core values—making rental management seamless and stress-free for property owners like you. From tenant placement and leasing to day-to-day support, we’re so glad to know you feel confident and cared for. Thank you for your trust and recommendation—it means the world to us!

Tapati Paulose

I had an outstanding experience with South Okanagan Property Management. They swiftly located the perfect rental condo for me, considering all my preferences. Their team was professional, attentive, and made the entire process seamless. I highly recommend them for their top-notch service in finding dream rentals. 5 stars!

Tapati Paulose

I had a fantastic experience with South Okanagan Property Management. Their team was incredibly helpful in finding me the perfect rental condo in Osoyoos. Their dedication and efficiency made the process smooth and enjoyable. Highly recommended!

Trina Melanson

Ashley found the perfect rental for me two years ago. It’s quiet, affordable, walking distance to work and has a beautiful view. SOPM are quick to respond and they have good relationships with several local trades as trades people are quick to arrange a suitable time with me to fix what needs fixing. I would choose SOPM to manage my property if I was an owner entering the rental market, not only do they take good care of me as a renter, I also see first hand how well they take care of the property I’m renting.

Response from the owner:Trina: thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us and our property management services. We strive to provide the best customer service for both landlords and residents, and we're glad to hear that we succeeded. Thanks again!

Nate

South okanogan property management is absolutely fantastic. They are on top of everything and make owning a property easy. I would recommend this company to everyone! Thanks Pam and Ashley for all your help!

Response from the owner:Nate, thank you very much for your positive review of South Okanagan Property Management. We work very hard to manage our clients' properties exceptionally and we are glad this was your experience You are a pleasure to work with as well and we hope to continue working with you for many years to come! Thanks again.

J A Archibald

Matt from SOPM Penticton has always been professional and trustworthy representing a unit which I rent. Having an agent and organization that can sort and qualify tenant applications with credit scores and checks, etc., take care of rent receipts and act as an intermediary if issues arise makes the process of renting a unit to strangers much more comfortable than doing so individually. I highly recommend Matt and SOPM Penticton.

Response from the owner:John: thank you for your 5-star review for our property management services in Oliver, BC. It is our mission to provide a 5-star property management experience for both property owner and renters, we are so happy this was your experience. We manage many rental properties in the Oliver area and strive to provide the best management experience possible in the community of Oliver. We wish you all the best in your future endeavors.

Trent Stopa

SOPM and specifically Pam Thompson are the absolute best at helping Renters get into a place and caring for their needs. Pam was always on top of things for me. She was courteous and kind and very respectful of my time. I would highly recommend SOPM to anyone looking for a rental from Penticton to Osoyoos.

Response from the owner:Trent, thank you very much for your 5-star review in regards to our property management services. It is our mission to provide outstanding service to both property owners and tenants, we are so glad this was your experience with Pam and us. Pam is a highly valued member of our team. All the best to you in your future endeavors.

Guillaume BIDART

As I was moving to Osoyoos, I called SOPM to find a new home. Pam helped me at first. she listened to what I was looking for and helped me find the right place quickly! She made the move very easy and was very responsive when something needed to be fixed.
Dealt with Ashley for the check out inspection.
Both are very professional, always helping to find the right fit for you!
Thanks SOPM

Response from the owner:Guillaume: thank you very much for your 5-star review. It is our mission to provide a competent and professional property management experience for both residents and property owners, we are so happy this was your experience! All the best to you in your future endeavors.

Lisa Lewis

I have been renting my property off South OK Properties for the past 2 years and I have been incredibly impressed by their entire team. Friendly, helpful and knowledgeable. Would highly recommend them to anyone!

Response from the owner:Lisa thank you very much for your 5-star review in regards to our property management services. It is our mission to provide outstanding service to both property owners and tenants, we are so glad this was your experience. All the best to you in your future endeavours.

Jean Whitley

The team at SOPM has done a terrific job of managing my income property. Great tenants! Professional communications! I highly recommend them to take care of your investment property.

Response from the owner:Jean, thank you so much for this 5-star review regarding our property management services. We really appreciate you as a landlord client and helping to share the word about us!

Alan Meneer

We have used SOPM for 2 years to find our snowbird rental in the Okanagan/Osoyoos area. Pam, Ashley and the team at SOPM make it easy and problem free to facilitate move in and move out. They are quick to respond to any problems that are incurred at your rental property. This is the only way to go as it protects the property owner and you as a renter. We will continue to use Pam and SOPM anytime we want to escape northern Alberta winters.

Response from the owner:Alan: thank you very much for your amazing review. It is our mission to provide a 5-star property management experience for both property owner and renters, we are so happy this is your experience! You both are a pleasure to work with as well, and we hope to see you for many years to come in our winter rentals. Thanks again.

Carol Spence

Pam Thompson was the person that looked after us for the biggest share of the time.
Always got back to us with no wait time and made our move very easy.
To my Husband and I she is 5 stars out of 5 stars

Response from the owner:Thank you Carol, it is great to hear that our short-term rental manager Pam provided you with a 5-star experience, she is a valuable asset to our team. Thanks again and we look forward to serving you a professional capacity for years to come.

Todd Armstrong

I have both rented personally from SOPM and have worked closely with them for over 7 years and they are my top recommendation in town!

Response from the owner:Thank you Todd for your positive review and we are glad you had a great experience renting from us and working with us! It is a pleasure working with you as well.

MaryAnne

As I was interested in a couple of different properties, Pam listened to my wants and don't want list and was very effective in streamlining the process and found the best place for me. Perfect 10-month lease in a beautiful condo which helped me with a major shift from single dwelling to multiple housing as a comparison experience. Pam is professional, responsive and efficient to ensure her clients get what they need in a property rental. Thanks Pam, for your ongoing search for my next long-term rental in the Okanagan either Penticton or Kelowna.

Response from the owner:Thank you very much for your positive review of Pam, she is a great asset to our team. We are happy your experience of your winter rental accommodation was 5-star. It was a pleasure dealing with you as well and do not hesitate to contact us with any of your future rental needs.

Matthew has an incredible knowledge of the Penticton market.
He has found great tenants for me and I am very satisfied with his professionalism. I highly recommend Matthew and SOPM!

Response from the owner:Bill, thank you very much for your 5-star review of property manager Matthew Laydon and South Okanagan Property Management. We are glad Matthew found you great tenants! We work very hard to maintain a high standard of professionalism and are pleased our efforts resonated with you. Thanks again.

Kevin Hoffman

As an investment property owner for nearly 20 years across several Provinces, I have had dealings with many management companies. South Okanagan Property Management is easily on par with the best I have ever dealt with. They are VERY professional from first contact, and have a very thorough system in place. As well, communication is EXCELLENT! My Okanagan property is in Penticton and managed by Matthew. I couldn’t expect more and can easily recommend both Matthew and SOPM.

Response from the owner:Kevin, thank you very much for your positive review of South Okanagan Property Management. We work very hard to manage our clients' properties exceptionally and we are glad this was your experience with property manager Matthew. You are a pleasure to work with and we hope to continue working with you for many years to come! Thanks again.

Daisy Hayre

This is my first time using a property management firm to help place tenants in my home and the experience has been fantastic and easy! I highly reccomended South Okanagan Property Management. Very professional, friendly and just overall a pleasure to deal with!

Response from the owner:Thank you for your 5-star review Daisy. Matthew Laydon is a great asset to our team and we are very happy this was your experience as well. We look forward to continuing to serve you for all of your property management needs in the South Okanagan. Thanks again.

Debbie Evans

We rented a condo through SOPM and both Ashley & Pam were friendly, helpful & professional to deal with. We would definitely rent through them again!

Response from the owner:Debbie, thank you so much for your kind words. It is our mission to provide great service to our residents. We hope to rent to you again and thank you for being exceptional to work with. Feel free to reach out to us anytime!

sharon walsh

Very Professional service, we knew our property was well looked after. Thanks to Ashley and Pam. Highly recommend

Response from the owner:Sharon and Heather, it was a pleasure working with you. Thank you for your 5-star review. At South Okanagan Property Management we strive to provide top quality service to our rental property management clients and we are glad this was your experience. Welcome to the sunny Okanagan!

Emiliano Zulberti

COVID forced our family pivot to reside in the Okanagan, unexpectedly. Ashley and her team went the extra mile to help us secure, move in, manage and move out of a charming Casa del Lago unit in Osoyoos. Thankful to have SOPM's support through the process, end-to-end. Highly recommend Ashley and the SOPM team.

Response from the owner:Emiliano, thank you for leaving South Okanagan Property Management a wonderful review. We are thrilled that you loved your renting experience through us. We put landlord and tenant satisfaction as our top priority, and your review reaffirms the work we put in every day. Thanks again for your kind words and we look forward to seeing you again.

Kellie Chernenko

What an amazing team! Knowledgeable, friendly, efficient and professional. These are the people you want taking care of you and your needs when it comes to Property Management!

Response from the owner:Kellie: we greatly appreciate your review and kind words. At South Okanagan Property Management we strive to be knowledgeable, friendly, efficient and professional, we are so glad this was your experience! It is always a pleasure working with you and we hope to see much more of you in the future!

Allison Stark

I highly reccomended South Okanagan Property Management. Very professional, friendly and just overall a pleasure to deal with.

Response from the owner:Thank you Allison! It was a pleasure working with you as well, and we look forward to a successful relationship with you for many years to come.

Ralf Aggarwal

Superior service and even more superior people!

Response from the owner:Thank you Ralf! At South Okanagan Property Management it is our mission to provide superior service and people while managing your rental investment. We are happy this was your experience.

Craig McKelvie

Ashley and her amazing team looked after me when I was new to the area. I'm forever grateful for such awesome people who not only make you feel welcome but, ensure your stay is comfortable and trouble free. *****

Response from the owner:It was such a pleasure working with you Craig, while we managed the property you resided in. Thank you for your 5-star review and we hope to work with you again in the future!

Jason Lang

South Okanagan Property Management is the best at helping clients and finds top notch renters. They have a solid team to handle the day-to-day issues that can come up with any properties they manage. 5 star review!

Response from the owner:Jason, we thank you for your 5-star review. At South Okanagan Property Management it is our mission to ensure we have great relationships with vendors so any property matters are handled in a timely fashion, we are happy this was your experience.

Amanda Prowse

The best property management company in Penticton hands down! Prompt and professional South Okanagan Property Management is the only way to go!

Response from the owner:Thank you very much for your recommendation Amanda! We look forward to a continued, successful business relationship with you for many years to come.

Lyn Reynolds

I highly recommend South Okanagan Property Management to anyone who wants a stress free rental experience, I was impressed both by their professionalism and efficiency, but also by their friendly relaxed manner when I needed assistance. They handled both my kitchen sink leak and hot water tank replacement efficiently and effectively leaving me stress free. They return calls and emails promptly and no question is too small for an answer. Thank you. Lyn Reynolds Casa del Lago Osoyoos

Response from the owner:Hi Lyn: Thank you very much for your favourable review of South Okanagan Property Management. We strive for our clients to be stress-free while we manage their rental properties. We look forward to working with you for many years to come!

Debra Hauptman

Ashley and her team managed our house and 1/2 acre property in Osoyoos for almost 4 years, and the management of our property was exceptional. They managed all tenant relations, conducted quarterly inspections with reports for us, and took care of minor repairs and maintenance, ensuring our house and property were well maintained. This assisted us to manage our investment without worries or sudden issues that we would not have been able to deal with as quickly. They used local services to service plumbing and heating and our outdoor pool servicing. Our tenant was fabulous due to a thorough screening process, and I know that Ashley was well educated in tenancy laws and would be our advocate if any matters arose. Thank you Ashley and Pam for your knowledgable assistance.

Response from the owner:Debra, thanks very much for your positive review of SOPM. We are glad you felt the management of your property was exceptional. We work very hard to manage our clients properties without worry and are pleased our efforts resonated with you. We wish you all the best and hope you are enjoying the South Okanagan! Do not hesitate to contact us with anything you may need in the future. Thank you.

Andy B

I have been living in a unit managed by SOPM for several years, and I am a huge fan! Technically they represent my landlord—but as a renting tenant, I have found them so thoughtful, proactively supportive, and efficient that it feels like they are there to make my life easy. No matter what issue may arise, one quick message will bring an immediate response—and the appropriate solution (or workman, etc) thereafter. They have longstanding relationships with some top-notch local tradesmen, and they apparently get priority service. As it happens, I like them tremendously as people, too; I actually look forward to my visit with Pam during our quarterly inspections. I feel truly lucky that my place came with them in charge. If I end up buying property of my own in the region, I absolutely will want them as my managers.

Response from the owner:Andy, thank you so much for your kind words. It is our mission to provide great service to residents and ensure maintenance issues are attended to immediately. It is a pleasure working with you and we look forward to continuing our relationship with you for years to come!

Donald Mundrick

We purchased a Strata Unit iin 2016, but were unable to move in immediately. The property already had tenants, but we were living out of Province and needed a really good management company. South Okanagan Property Management came highly recommended. We were very impressed with Ashley and her team, they were Professional, Efficient and Thorough. They were able to provide contractors when we needed some light repairs, and their monthly reporting made us feel very comfortable. We would not hesitate to recommend South Okanagan Property Management for anyone who needs the best!

Response from the owner:At South Okanagan Property Management it is our goal to make the rental of your property as professional and easy as possible for you, we are so happy this was your experience Don! Thank you very much for your kind words, it was a pleasure working with you as well.

lance yates

I had used south Okanagan management for many years on my rental property. I recommend them very highly .they made handling my property stress free , even had a tenant say how impressed they where with the company .

Response from the owner:Thanks a million Lance, it was our pleasure to work with you for many years.

Doug Townsend

We have been with Ashley (South Okanagan Property Management) for over five years and have been totally satisfied with the management of our property......worry free and all problems (needed new water tank, air conditioner etc) solved in timely, efficient fashion.
Needed new tenant......No problem!
Both Ashley and Pam come highly recommended by Dot and I.

Doug Townsend
Brantford, Ontario

Response from the owner:Doug, thank you very much for your 5-star review. It is our goal at South Okanagan Property Management to make being a landlord as easy and stress-free as possible. We look forward to continuing to work with you.

Danny Gerbrandt

Fantastic Experience, After Phoning Several Property Managers And Not Even Getting A Call Back These Guys Were Prompt And Found Great Tenants Thanks For The Wonderful Experience And Will Continue To Use For Future Placements 🙂

Response from the owner:Thank you very much Danny! It was a pleasure working with you in Penticton, and we look forward to working with you again!

Kelsey C

They bring professionalism and expertise in property management to a whole new level. The best in property management in Penticton and area! Would highly recommend!!

Response from the owner:Thank you Kelsey! Your kind words are most appreciated, it has been a pleasure working with you as well!

Dirk Rentmeister

We purchased a condo in Oliver 3 years ago in preparation for our retirement plans and had Ashley and her management firm manage the unit. We were definitely satisfied with their service and would highly recommend them as a property management company.

Response from the owner:Thank you Dirk! It was a pleasure working with you as well.

Pete Miller

Very professional and thorough property management. Highly recommend.

Response from the owner:Thank you Pete, your high recommendation is greatly appreciated.

Amanda Martens

A great management company for housing owners and renters to utilize in the South Okanagan.

Response from the owner:Amanda: thank you so much for your review, we really appreciate it!

Pearl Fox

We are forever grateful to have used Ashley as our Property Manager since 2015 (6years)! She is very knowledgeable, and helpful and is always available by phone or email. She managed to find us excellent long term tenants even during the winter. They keep excellent records of all financial transactions, conduct move-in/out and quarterly inspections to ensure your property is well taken care of. I highly recommend Ashley!

Response from the owner:HI Pearl: it has been a pleasure working with you as well! Thanks a million and do not hesitate to contact us with any thing you may need in the future.

Sheila Westby

I had a great experience dealing with Ashley and Pam. They are both very professional and helped me greatly in obtaining a rental. I would definitely recommend them.

Response from the owner:Thanks Sheila! Very happy to assist you.

Teresa Kaszonyi

Ashley and Pam are professional, friendly and efficient when dealing with stressful situations. They made our stay in Osoyoos, BC very enjoyable. Service was prompt and rental process was quick and easy. Thank you for everything. Teresa Kaszonyi

Response from the owner:Thanks a million Teresa, we are happy to assist!

wanda witcombe

Great rental agency. Ashley went out of her way to find us a winter rental. Will definatly recommend her to family and friends.

Response from the owner:Thank you Wanda! Our pleasure.

Mercy Jahn

Ashley is fantastic. She looked after the place and we had excellent service from her.

Response from the owner:Thanks a million Mercy! You were a pleasure to work with as well.

Mark Yates

After working with Ashley and her team for many years , I can say without a doubt that Ashley is the best property management person you could use, I have even had tenants tell me how impressed they were with dealing with Ashley

Response from the owner:Thank you Mark! Your comments are most appreciated. It is a pleasure serving you.

Robin Haybarger

My wife and I bought a house in Osoyoos with plans to retire there in a few years, we wanted to rent the house for a few years until we are ready to move. We were very nervous about screening tenants and managing the property from the lower mainland. From the very start, South Okanagan Rentals have been a pleasure to work with. They got us the best renters ever, manage our property very well and keep us in the loop any time there is an issue or concern with the property. SORPM are on top of seasonal maintenance requirements and have helped us when we needed to update appliances and replacing the furnace and AC. They provide excellent service at a reasonable price and give us the peace of mind that our investment is well taken care of, Thank you Ashley and Pam

Response from the owner:Thank you Robin! Your review means a lot to us and we're grateful that you took the time to let others know that you've been so pleased with our services.

Wallace Murray

I have been dealing with Ashley for over 3 years. First, I dealt with Ashley and her assistant, Pam, regarding a house rental. I was impressed by their professionalism towards me as well as their advocacy for the home-owner. When signing, Ashley was very thorough when going over everything, supplying pictures, etc. and we felt we were dealing with a professional team. Second, as an owner renting my property, Ashley set everything up perfectly . When challenges arise, which several have, I know Ashley and team will make sure everything is taken care of, and her team will solve things with aplomb. Thank you Ashley.

Response from the owner:Thanks a million Wallace, you are a pleasure to work with as well.

Nancy Scott

Great suppport. When we need to place a tenant they found a great responsible couple. Information is communicated well. I would recommend this company.

Response from the owner:Hello Nancy, thank you so much for kind feedback - It's greatly appreciated. Reviews from our property owners mean a lot to us.

Brad Campbell

I have been working with Okanagan Rentals since 2014. In that time there have been issues with the property to which Ashley and her team have responded very promptly in rectifying the issues. My tenants are all pleased with the service provided by South Okanagan Rentals and I would recommend their service to anyone who has rental property in the area.

Response from the owner:Hello Brad, thank you so much for kind feedback - It's greatly appreciated. Reviews from our property owners mean a lot to us. Thank you for your business.

Dot Townsend

We have been with Ashley since Oct./2017 and couldn't be happier with our decision. We have lost two tenants (one an employment transfer and one deceased) and Ashley has made the transition to a new tenant seamless and stress free for Dot and I. South Okanagan Rentals has to be one of the most professionally run rental agencies in Canada, with every possible detail covered to protect the landlord and the tenant. Ashley promptly addresses any issues with the property, using qualified professionals at fair and reasonable cost.
Thanks to "Pam" as well!

Response from the owner:Hello Dot, thank you so much for kind feedback about your experience working with us - It's greatly appreciated. Reviews from our property owners mean a lot to us. Thank you for your business.

Brenda Amundson

Ashley and her team have the been super attentive to my needs. I hey have accommodated my schedule and various places of residence both local and over seas. They are in constant communication regarding changes or current status of my rental. I am most impressed with the professionalism, knowledge and efficiency with which their business is always conducted. They are also extremely approachable and cordial. A pleasure and extreme comfort to know my rental is in their capable hands.

Response from the owner:Thank you Brenda, its been wonderful working with you. We appreciate your business.

leslie smith

Wanted to put the word out on how much we’ve enjoyed working with Ashley. We’ve been using her (and her awesome assistant Pam) as our property manager for a few years now. She is a true professional. She works hard to properly vet the potential renters and handles everything! Many times she has uttered the magical phrase to us “leave it with me and I’ll take care of it” and she does take care of it! My husband and I have both commented a few times how those words just take all the stress away. Thanks for always going above and beyond for us ladies. Top notch!

Response from the owner:Thank you Leslie, we're happy to hear that we have alleviated the stress for you with our magical words. We love what we do and being able to assist our property owners gives us great pleasure 🙂

Gord Brown

Ashley and Pam have done a great rental management job for us for several years now. Highly recommended !

Response from the owner:Thank you, Gord! 🙂 We appreciate your feedback. Thank you for your business.

Eric Berg

Ashley helped us get started with renting out our condo for the first time, finding us excellent tenants . She answered all questions promptly and professionally. She was easy to contact and provided an excellent service. We highly recommend her company . A real pleasure to deal with.
Eric and Gina Berg

Response from the owner:Thank You Eric & Gina! It was our pleasure. We appreciate your business and your kind words.

Elevation Woodworks

I had helped friends of mine in their search for a long-term rental in Osoyoos when they were moving their family from the prairies. Once my friends had completed the quick and easy rental inquiry and application process, I was immediately able to schedule viewings with Pam to see some of the beautiful properties on their behalf. Once the property decision was made, Ashley was on-site to do a detailed and informative walk-through and thorough move-in inspection. I was amazed at how seamless the process was for my friends to move two provinces over into a stunning, beach-front long-term rental. Not only that, Ashley and Pam were both a wealth of knowledge and offered a ton of great advice about the region and the town amenities. Thank you Ashley, Pam and team!

Response from the owner:Thank you Randy & Amanda. We always do our best to make sure our tenants and clients are satisfied. We appreciate your feedback.

Krystle Szmata

South Okanagan Rentals has been an integral part of the success of my property in Osoyoos. I would highly recommend Ashley and her team to anyone; the peace of mind I have knowing everything is being taken care of and properly managed goes beyond what I expected.

Response from the owner:Thank you Krystle for your wonderful feedback. We appreciate your business.

Okanagan Property Management Education Blog

Money Talks: The Commencement of Published Monetary Orders at the RTB

by Ashley Lutke-Schipholt | November 26, 2025 | Rental Management | 0 Comments

Landlords, tenants, and others navigating the often-complex landscape of residential tenancy law in British Columbia should prepare for a new level of transparency. The Residential Tenancy Branch (RTB) has introduced a significant change—one that makes monetary order...

Why Professional Property Management Pays for Itself

by Ashley Lutke-Schipholt | November 6, 2025 | Rental Management | 0 Comments

Owning a rental property in the Okanagan should be rewarding, not stressful. Yet, many investors quickly discover that managing tenants, maintenance, and legal compliance can become a full-time job. That’s where a trusted property management partner makes all the...

5 Landlord Mistake Every Landlord Must Avoid (And How SOPM Saves Your Sanity!)

by Ashley Lutke-Schipholt | July 24, 2025 | Rental Management | 0 Comments

Being a landlord isn’t just collecting rent and sipping coffee. It's 2AM maintenance calls, flaky tenants, and lease headaches… unless SOPM is on your team. Here are the top 5 landlord missteps — and how SOPM keeps things smooth, stress-free, and profitable. 🧈 1️⃣...

BC Tenancy Update: New Shorter Notice Period – What Landlords Need to Know by June 18, 2025!

by Ashley Lutke-Schipholt | June 26, 2025 | Rental Management | 0 Comments

Notice period reduced: From 4 months ➡️ 3 months 🔍 Who Can End Tenancy for Personal Occupancy? Landlord themselves Close family members: spouse, parent, or child of landlord or spouse ⚠️ Key Conditions You Must Know Landlord or family member must...

Big Boost for Renters in BC: More Families Now Qualify for Rental Assistance

by Ashley Lutke-Schipholt | April 17, 2025 | Rental Management | 0 Comments

💡 Big Changes to BC's RAP & SAFER Programs Starting April 1, 2025 The Province of British Columbia is making housing more affordable for thousands of renters with expanded eligibility and boosted benefits for the Rental Assistance Program (RAP). If you’re a...

Important Update: Policy Guideline 40

by Ashley Lutke-Schipholt | March 6, 2025 | Rental Management | 0 Comments

A Welcome Update for Landlords and Tenants We are pleased to share that Policy Guideline 40 has now been reinstated with further refinements, bringing much-needed clarity to landlords, tenants, and arbitrators regarding damage claims and capital expenditures. This...

BC Rent Bank: Keeping Renters Housed and Communities Strong

by Ashley Lutke-Schipholt | February 21, 2025 | Rental Management | 0 Comments

A safe, stable home is the foundation for a healthy and thriving life. But for many British Columbians, an unexpected expense—like a medical emergency or job loss—can put their housing at risk. That’s where BC Rent Bank steps in, providing short-term financial...

A Guide to the 2025 Deposit Interest Rate

by Ashley Lutke-Schipholt | February 14, 2025 | Rental Management | 0 Comments

For both tenants and landlords, staying informed about the deposit interest rate is key to smooth rental experiences. The great news for 2025 is that the interest payable on deposits is 0.95%! This rate is set by the Residential Tenancy Regulations, which determine...

4 Month Notice Period and RTB Online Portal

by Ashley Lutke-Schipholt | July 16, 2024 | Rental Management | 0 Comments

We want to inform you about significant changes coming to the Residential Tenancy Act (RTA), effective July 18th, 2024. The RTB is launching a new digital system for generating landlord use notices to end tenancy and changing notice period from 2 to 4 months.

2024 Residential Tenancy Act Changes and Their Implications

by Ashley Lutke-Schipholt | May 30, 2024 | Rental Management | 0 Comments

The landscape of rental regulations in British Columbia has recently undergone significant shifts, with updates to the Residential Tenancy Act impacting both landlords and tenants alike. As a leading property management company, it’s SOPM’s our responsibility to keep you informed about these changes and their implications for your rental situations.

Why choose SOPM?

SOPM has been managing properties successfully in the South Okanagan for over a decade. We have systems and processes in place that work. We are also local; therefore have community information and vendor relationships that help to maximize your rental investment.

How do you determine my property's rental amount?

As we manage hundreds of properties we are able to determine the best market rent your property can receive. We analyze your property’s attributes (beds, baths, square footage, amenities, parking etc) to obtain this figure.

How do you market my rental property?

This website sees hundreds of visitors each and every day. Potential tenants have bookmarked this site and check daily for updated rental listings.

Besides our great web presence we have a marketing team that use a variety of advertising platforms to advertise our client’s properties.

Other digital platforms include Kijiji, Craigslist, Facebook Marketplace and numerous Facebook groups.

How long will it take to fill my vacancy?

SOPM prides itself on usually zero vacancy on property turnovers. Often our properties will have a move-in inspection at the end of the month with a new tenant moving in the next day.

How much a deposit can we ask for at the start of tenancy?

As per the Residential Tenancy Act of British Columbia, a landlord can ask for one half month’s rent for security deposit and one half month’s rent for a pet deposit.

Do I have to allow pets in my rental property?

You do not have to allow pets. Guide and service dogs are not considered pets and are legally allowed to live in rental properties.

How do you screen tenants?

Tenants respond to our online advertisements through a rental unit inquiry form on our website. A phone interview may then be completed with the potential tenant. The applicant is then allowed to view the rental property. SOPM then sends the applicant a rental application. At that that time a credit check is performed and reference checks. Our company has a mandatory minimum of a credit score of 600.

What tenancy agreement does SOPM use?

We use a very detailed and comprehensive tenancy agreement by LandlordBC. We feel the standard government tenancy agreement does not adequately protect landlords’ interests.

Tenants are also made to sign a Lease Acknowledgement Form, BCFSA Disclosure for Residential Tenancies form and Emergency and Maintenance Instructions.

Are periodic inspections completed on the property?

Bi-annual inspections are mandatory with owners’ permission. SOPM walks through the property and completes an inspection report with your tenant. The inspection report asks the tenant a series of questions regarding preventative maintenance, tenant’s insurance, changes in occupants and pets. This report is then emailed to you, along with a photo of the front door.

How do you evict tenants?

We will serve a 10 Day Notice to End Tenancy, in the event their rent cannot be paid. After service of the notice, the tenant will have five days to pay rent or they must vacate the property within ten days.

What if an after-hours emergency occurs at my property?

Our staff are available for after-hours emergency calls. We will then dispatch the appropriate vendor (plumber, restorations company etc.).

What if damages are found at the move-out inspection?

We perform a thorough conditional move-out inspection. Because our move-in inspection is very thorough we have many photos to compare the conditional of the home to from move-in to move-out. SOPM finds regular periodic inspections help to mitigate a lot of damage at move-out inspection.